1. Improve your website experience
Like most websites for business, you have a great opportunity to provide a good experience, leaving the parents with a positive impression.
Your website needs to be a lot of things including:
- It should be responsive. If parents visit the site on their mobile device and it is hard to browse and navigate, they’re not likely going to spend the time to eventually find what it is they’re after and eventually leave unsatisfied.
- It should be fast. If you want to leave a positive impression on potential and existing parents, then you want your web pages to load fast. Nothing annoys us all more than a slow website. Get your School website at absolutely minimal cost.
- Whether a visitor is looking for a specific form, policy or looking for department contacts, for instance, they don’t want to be spending 5 minutes to find it. Make sure your site is easy to navigate, ensuring that the user can reach their objectives in as little time and clicks as possible.
- Professional. If your site is still running sounds, spinning icons or stock images, then your site is not doing you justice. It doesn’t take much for the parent of a potential new enrolment to make a connection between a poor website and the education their child will receive.
- Proactively encouraging leads. To help you with this, you should investigate the 3rd party tools available. For more information check out this review of lead generation software by the team at Campuzone.
2. Improve your organic search visibility with SEO
Parents are conducting research long before they come to you asking questions. This is why having a search engine presence is vital in your efforts to attract and engage parents.
Let’s say you’re a parent moving into a new area and you’re looking for schools for your kids, what do you Google? I can tell you that 1,830,000 people worldwide and 40,500 in Australia each year search a keyword phrase beginning with ‘Best School in ?’. (Info supplied by Google Keyword Tool)
How does your school rank in the search engines when you search for the best school in your area?
Does it get on the first page? If not then you have some serious work to do.
NOTE: To reach your targeted audience in your area can be made easy by Campuzone.
3. Get more search traffic fast with Google Adwords
Google Adwords is where perhaps your greatest, most immediate opportunity lies. With Adwords you can advertise to parents at the very moment they are researching. An opportunity ignored when advertising on print, billboards, and direct marketing.
But it is easy to leave money on the table if you don’t know what you’re doing. Planning a successful online advertising campaign with Google, Bing or even Facebook requires some understanding of the platform as well as identifying how your audience interacts with them.
Identify your objectives. It should be something simple like getting contact details to call them back. Trust your staff to close the deal. Then ask yourself some questions including – Is it appropriate to advertise year-round? Who is your advertising targeting? If it is parents, then of what age groups? Parents that are first researching or those that need to make a fast decision? Each of these questions should direct your objectives and approach. How will you measure conversions? Most likely a form submission.
There are some essential tips to follow when advertising with Google Adwords. You may not know but the better your ads, the less you will pay.
Here are just a few tips:
- Write ad copy that uses your keywords and is compelling enough to encourage parents to click on your ad.
- Send the parent to a landing page that speaks directly to the audience you identified for the campaign.
- Understand what the parent who clicked on your ad is expecting from the page and deliver it. Make sure it is clear what you want the parent to do on the page and make sure there is little friction, i.e. Don’t add a 20-question long form.
- Monitor your advertising performance. Identify what ad groups, ads and keywords are driving conversions and what the ROI is on each of them. You will soon identify money-draining segments that can be either improved or paused in favour of putting more money into the performing ads.
4. Build a community on Facebook
Facebook is great for businesses and brands to create an online community and generate conversation. For a school or college, it can be another vehicle to provide information to parents, families and students. Upload videos, post events, run polls, ask questions and generally improve communications.
The goal in this instance is to create a community for parents and students.
Beyond creating a page to engage your community, Facebook advertising has tremendous flexibility, and it could be used to advertise to prospective students and parents fitting the target audience.
The tactics should depend on your objectives.
Do you have an Open Day coming up? Identify your audience. Is it parents of primary school students looking for secondary school options? You can nail this audience down and more with Facebook advertising. Just make sure again you know how you will measure the success of the campaign. If it is simple exposure, then you can pay for impressions and evaluate it that way. Or send them to a landing page where you get their details for a private VIP tour on OpenDay.
Know that Facebook has some more advanced advertising products including remarketing and custom audiences. Remarketing allows you to advertise to parents who have visited your website. Custom Audiences allows you to promote to your email list.
Got an email list of current parents?
Upload it to Facebook, and they will use many identifiers to find a ‘similar audience’ with similar characteristics that will be ripe for you to advertise.
5. Continue to engage with your students and alumni on LinkedIn
LinkedIn is a social media tool with the key aim to provide a vehicle for professionals to network online. It doesn’t sound relevant, does it? Give me a minute, and I might convince you that it has a place.
LinkedIn has company profiles, and this provides an excellent opportunity for a school or college to create their profile. It will be great for your search engine performance, and a school is a great way to encourage individuals to connect, bringing me to another key benefit.
Starting a school or college LinkedIn group and encourage ex-students to join. If this LinkedIn group can help to bring ex-students together in a professional manner, then it will strengthen the relationship with the school and help to improve its image and brand.
6. Communicate regularly with email newsletters
Email newsletters are low-cost, promotional and communication tools. You can take a basic approach and send a weekly or monthly email newsletter to existing parents. That’s easy.
Or you could use your website and other assets to build a database, use segmentation to deliver personalised and more tailored messages, implement marketing automation to provide a better online experience, and so much more.
Online video is one of the most powerful communication and promotional tools available.
While up-front production and editing costs are involved in producing a professional video, you can distribute it to a mass audience with no ongoing expenses. When compared to the costs involved with a print advertisement (incl artwork) and the fact that print has a short lifespan, a video is a more affordable and effective alternative.
Upload your video to YouTube and start your own YouTube channel. Upload it to your Facebook and LinkedIn pages.
Is video relevant?
Let’s say you didn’t get both parents to the Open Day and Mum goes home having been convinced of the experience, what does she do? She gives Dad a heap of your (expensive) brochures but does he get the same experience? No. But what if you showed him a 90-second video? It is more powerful and more effective. Now you have both parents onboard.
8. Improve your online reputation
More traditional PR tactics help to acquire online exposure on influential websites and by influential people. But as an entry point, you should be looking at improving your online reviews.
Some reports out have highlighted that online reviews are as important as personal recommendations.
So by actively encouraging online reviews, you have an opportunity to influence potential parents’ decision-making before they’ve even made contact with you.
There’s going to be many places you want to publish reviews/testimonials.
The first place you should look is at your website. There is every likelihood you are already doing this but know that you can have these testimonials marked-up with what is called ‘Review Schema’. If you do this, Google may use the info to add a structured snippet to your search result – making it stand out from the competition. This fantastic little feature will attract more clicks to your search result.
The next priority for your online reviews is your Google My Business listing.
Let’s test this for you.
Google your school name, and on the right-hand side of Google’s search results you will see what is called your ‘Knowledge Graph’. In amongst the info is ‘Reviews’. Your knowledge graph provides an opportunity to demonstrate a strong position with a large number of reviews and of course, when the parent of a potential student checks out the reviews, the overall sentiment is positive.
Consistently acquiring reviews will be a huge bonus for you, not only for your Google performance but for helping to influence prospective parents. I should warn you though, be careful with how you encourage the reviews.
9. Use your offline communication to leverage your online activity
While I have chosen to focus on the online opportunities, it is imperative to integrate online and offline by using your current communication tools to promote your online efforts.
Tip: If you’re going to advertise in the local newspaper then at least include your web address.
For instance, promoting your Facebook page, your e-newsletter, your LinkedIn profile and group and your online videos. Here are just a few suggestions:
- All significant outdoor signage should have your website address
- Envelopes going out to parents could also have social media details
- Communication going out to parents should have an option to subscribe to the e-newsletter
It’s important to remember that the same people you are handing marketing material to are the same people sharing your Facebook post. So keep that in mind every time you produce marketing collateral.
10. Maintain a blog and continue to produce valuable and engaging content
Blogging is the perfect tool for establishing knowledge in the marketplace and it provides a valuable tool to improve search engine performance.
The Principal could contribute posts specific to various educational topics. Remember the aim should be to provide valuable information for parents, whether that be parents who are beginning to research, are ready to enroll their students, or have students already enrolled.
Staff and students could be engaged to write guest posts.
Imagine the opportunity to assist in developing students’ journalism prospects and the promotional value in having students published.
Ideally, you wouldn’t stop at just blogging. Understand the information parents are looking for and look to fill the gap.
Note: For more support for your school consult Campuzone at 948 947 5000 or mail to email@example.com